Riverbed Unveils AI Observability Tools to Transform Financial Services

Riverbed expands its AI-powered platform to help financial institutions enhance digital experiences, streamline operations, and boost performance amid growing tech demands and hybrid work.

Riverbed, the leader in AI Observability, working with the likes of Absa and Global Credit Union, will launch a range of new AI-powered solutions that will supercharge the finance sector's capabilities.  

The major expansion of the Riverbed Platform brings together Riverbed Generative, Predictive and Agentic AI, along with innovative data observability modules for unified communications applications, network packets, Intel® Thunderbolt™ and Wi-Fi-connected devices. 

Why should you care? 

·       88% of FSI leaders say slow-running systems and applications, plus outdated technology, are directly impacting the growth and performance of their organisation 

·       While 92% believe they’ll need to provide more advanced digital experiences as new generations of employees enter the workforce, 92% feel that pressure on IT resources will increase due to changing staff and customer expectations 

·       With over half (53%) of global FSI IT and business leaders saying that their employees work in a hybrid model, it’s important that the industry has visibility and control over its whole IT ecosystem 

·       AIOps (AI for Operations) helps banking IT teams streamline processes by automating tasks like fraud detection and claims processing, improving customer service and response times, and ultimately ROI. It also enables better decision-making through AI-driven data analysis and strengthens cybersecurity by detecting risks in real-time